Server ManagementTenamax provides regular and
complex server administration at surprisingly affordable rates.
Managed Technical Services adopted specifically for Hosting
Companies or dedicated server owners. . Our system
administrators are seasoned industry veterans and ready to
tackle even the most complicated issues.
We provide to quality Managed Services for
you with best price and low response time.
Our mission is to let you forget about technical problems (we
will handle them), and you will be able to concentrate on other
aspects of your business (sales, etc).
How It Works?
What will you get with our service:
Experienced dedicated technicians/supporters for needed
timeframe
A manager who will monitor the staff and guarantee the Quality
and Your Privacy
Our basic services:
»
Technical support
»
911 - Urgent Help & Security Expertise
»
Please, take a look at our Technical Expertise
Technical Support
Basic issues and troubleshooting:
Problems with DNS, Email, other standard services
HTML/CGI/PHP/JSP problems
Web site setup: httpd.conf, htaccess, file attributes
Upload/Download problems
Custom addon modules and 3-rd party software
Security and passwords (.htaccess, security certificates, etc)
and many other related things...
How It Works?
We agree about required timeframe and response time
We assign dedicated supporters or support team for your needs
We install your own helpdesk system for you
Your users/customers can submit their support requests (tickets)
through the helpdesk system
You will be able to contact our techs by e-mail, instant
messengers or SMS
You always can track our activities and view statistics through
the helpdesk system
The price be depend on:
timeframe and response time. (For example: 09-19 EST x 5 days OR
24x6 OR 24x7x365, etc)
number of servers
number of users
number of accounts
number of virtual servers
number of served tickets
Just submit your requirements and we will try to offer the best
price for you!
911 - Urgent Help & Security Expertise
-If you need some urgent help related to the issues described
below, we can offer you a quick and cost-effective solution.
If you encountered:
Server hacked
Server crashed
Server too slow
Software does not work properly
Need some urgent software install/setup/move/reconfigure on your
server
Then e-mail us with inquiry and the issue description and we
will help you.
|
Without a doubt the best service I have had. Fast, courteous, and
extremely knowledgeable. I would recommend them to anyone. 
