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Web Hosting

Through a series of strategic business moves, TenaMax Hosting became the Tier 1 host the company is known as today.

TenaMax Hosting thrives in an industry that is constantly reinventing itself. With innovations in customer service, ease of use, and special features for TenaMax Hosting customers, the company continues to stay one step ahead of the competition.

Rock Solid Network 100% Uptime Guaranteed

We've taken great strides to provide reliable access to you. Our bandwidth saturation average (a measure of how crowded our systems are) is less than 30%. We have redundant DS-3 (capable of 45Mbps each) lines with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Dual Pentium III based technology with 512+ MB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.


100% Customer Satisfaction Guaranteed

All our server packages come feature-rich and competitively priced. TenaMax Hosting has grown quickly to hosting sites for businesses in over 170 countries since 1999. If your site requires secure server, FrontPage, Real Audio/Video or any of our other cutting-edge features then TenaMax Hosting is the only choice for your web hosting needs.

Unmatched Reliability

TenaMax Hosting provides all of its clients with cutting-edge hardware, software and technology. All of TenaMax Hosting’s servers are custom-built with the most reliable equipment for higher performance. TenaMax Hosting offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Our state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Our BGP4 routed gigabit fiber network is multi-homed with over 150 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.

The best equipment is only part of our approach. To make sure of complete customer satisfaction, TenaMax Hosting has also implemented our proprietary Active Response Protocol . Our Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and our expert staff addresses the issue before it is a problem. Our protocols and infrastructure ensures that your business stays on line!
Best of all, there are less than 256 domains hosted on each of our servers, unlike the majority of our competitors who host anywhere from 500 to 1000 domains per server. With such a small number of domains on each server there is a lower server load, disk access time decreases and network speed increases.


Lightning-Fast Network Connectivity


TenaMax Hosting has chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 100% uptime guarantee. The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the TenaMax Hosting network top-notch.

Custom Hosting Environment

We strongly believe that the environment where the servers are located is as important to our client’s websites as the services our clients are receiving. The TenaMax Hosting Data Center is geographically located near an Internet Exchange Point to minimize traffic hops and optimize performance. Our Data Center features a Power Management System which includes 2.5 megawatts premise power, a customer dedicated power backed up by an Uninterruptible Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated circuit breaker protection and scalable customer power. We also have fire zones above the ceiling and below the floor, specialized heat/smoke sensors and automatic fire department notification. Our Mainframe Style Construction includes HVAC, separate cooling zones, and seismically braced racks. Our server hosting facility also uses scalable areas; cabinets, full open racks, shared open racks, and are secured by motion sensors, key-card access, video camera surveillance, a security breach alarm, and 24/7 police monitoring. Our Network Operations Center is a high security facility, and no customer is permitted to enter this area. Certified technicians are monitoring the equipment 24 hours a day.

Innovative Support Technology

TenaMax Hosting is currently hosting over 105,000 customers whose skills range anywhere from novice-level to experts. These range from personal websites to Fortune 500 corporations. The TenaMax Hosting customer service center is staffed 24 hours a day to offer assistance in any area. When the call center cannot resolve a customer's issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a TenaMax Hosting customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free technical support, 24/7 online support chat and a dedicated online support center, TenaMax Hosting is constantly rated in the Top 10 of any list for its support and dedication.


The Team:

Our Team is composed of many of the best and brightest people with only two primary focuses: Customer Service and Support. (check it out for yourself, give us a call) We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you don't understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction.



Top 10 reasons you should choose TenaMax Hosting.

Seemingly, there are many choices when it comes to picking a hosting provider. However, when you add up all the facts, the choice becomes clear. Discover the reasons why TenaMax Hosting is the right choice for you.


Trusted by 300,000 Customers
TenaMax Hosting's number one asset is our growing base of loyal customers. Small and large customers rely on TenaMax Hosting to provide secure, reliable and value-rich hosting services.


Total Dedication to Customers' Satisfaction
Superior support sets us apart from the bargain-basement Web hosts. We pride ourselves on offering reliable, 24/7 live support, so we're there whenever you need us.


Over $100 Million Invested in Network Infrastructure
Since 1999, TenaMax Hosting has consistently invested in building some of the most state-of-the-art internet data centers around the world.


Easy-to-Use Technology
TenaMax Hosting is at the forefront of driving ease-of-use in the hosting industry. Our internal R&D team is continually developing convenient, intuitive and easy-to-use tools.


Award-Winning Company
With a long history of receiving honors, TenaMax Hosting has received top rankings by KPMG, TopHosts, HostIndex, C/Net, and other industry watchers.


Profitable and Responsible
Unique among current technology players, TenaMax Hosting has been profitable every quarter since its founding in 1999.


The Best Value
Our products are packed with the features and services that you won't find anywhere else. TenaMax Hosting proves that saving money doesn't have to mean compromising service.


Valuable Content and Information
To help you find answers to the day-to-day challenges of running a business.


We Grow with You
From dedicated servers to managed services, TenaMax Hosting is right there with the support and additional services you might need.


Global Focus
Dedicated to global growth and expansion, TenaMax Hosting has offices in the Americas (Atlanta), Europe (London, Frankfurt and Amsterdam) and Asia (Sri Lanka).

     
   
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